How do I unlock or reset my password?

Use our self-service password reset system to regain access to Canvas, Office365, and workstation access. This is a simple to use service that will allow users to enroll and have 24/7 access to unlock or reset your password. So how does it work? Before you can use the service you must enroll by following the steps below:

Enroll in our Self-service reset system

  1. Navigate to https://pwdrst.nlcf.org/selfservice
  2. Select “Enroll”.
  3. Enter your username without domain (e.g. jsmith@stu.prov.org). For instance Jsmith, your current password and the captcha will let you continue on to the next step.
  4. Next, you will be prompted to supply answers to random questions. We recommend entering the answers with all lowercase letter as the system is case sensitive.
  5. Once you have completed enrollment you will now have access to reset or unlock you account.

Once you have enrolled you can return back to the site at anytime to reset or unlock your account by providing the answers you entered during your enrollment.

For any additional questions please contact the helpdesk via e-mail or call during the published helpdesk hours.